What is the local currency?Malta is within the € Euro Zone.What is the Resort’s Postal Address?Ramla Bay Resort, Marfa l/o Mellieha, MLH 7100 – Malta. Telephone +356 2281 2281.What are the coordinates?35º59̀̀13.95N & 14º20̀53.73EDistance from airport?Distance is approx 25 Kilometres and transit time is around 45 minutes.Distance to capital city?Malta’s capital city, Valletta is approx 20 kilometres from the Resort.Distance to nearest village?Nearest village, Mellieha is 3 kilometres away. Banks and Pharmacies as well as Shops and Restaurants can be found there.Distance to Gozo Ferry?Gozo Ferry terminal is 1.5 km from the Resort. Ferry time tables to the islands of Gozo & Comino are available from the Reception. The ferry crossing takes 20 minutes.Is public transport nearby the Resort?Public transport to Mellieha, St. Paul's Bay, Mosta, Valletta, Sliema, Birkirkara and the Airport, among many other places of interest, is 250 meters away from the ResortCan transfers be pre-booked?We can arrange transfers to/from airport and to all other destinations.Is a courtesy bus available?Minibus service to Mellieha is operated once daily, except for Sundays & Public Holidays, against payment (complimentary to All Inclusive guests).Is there a Laundry?Laundry and dry cleaning service is available.Is Doctor available?Doctor is on call on 24 hour basis.What is the difference between room types?All Room types enjoy country or sea view, although Promotional rooms might have non-direct views.In the main building, the ‘Twin Country view’ Rooms have AC, Direct Tel, TV, Safe, Hair Dryer, Mini Bar, Tea & coffee making facilities and Balcony, The ‘Twin Sea View’ rooms have the same, and overlook the Bay and the Gozo channel. Guests staying on this main building are entitled to have their board meals in the Horizon Restaurant.In the Atrium Wing, the ‘Deluxe Rooms", most of them with Sea Views, include all the facilities of the country view and sea view rooms, with enhanced Tea & Coffee making facilities, Mini Bar is stocked once, free of charge, upon arrival. Same equipment can be found in the "Suites", although these have an extra, separated living room, with a sofa (opens into a double bed), another flat screen TV, a second bathroom and a larger balcony / terrace. In the corners of the building, we have our "Panoramic Suites", with amazing Sea Views of Cirkewwa, Armier, or the open sea. Guests staying on this New Wing are entitled to have their board meals in the Terramar Restaurant (opens for breakfast and dinner).Also in the Atrium Wing, "Studio apartments" (with a kitchenette) and "One bedroom apartments" (the kitchentte is in a separate living room) are present on self-catering basis.What time is check-in and check-out?Check-in is from 14:00 hrs whilst check-out is by 11:00 hrs. Kindly advise the Resort of your time of arrival and time of departure and we shall do our utmost to accommodate any possible requests.What is the voltage?In Malta the power sockets are of type G, same three-pin-plugs type as in the UK. The standard voltage is 220-250V and the standard frequency is 50 Hz. Adapters can be purchased from our mini market.Does the Resort have a Beach and Pool area?The Resort has 3 outdoor sea water pools, an indoor fresh water pool (heated in the winter months & restricted timings for children may apply), fitness room, a second indoor fresh water pool in the Spa area (relaxation only), a private sandy beach (available May to October) and rocky foreshore. Water Sports Centre is open from May to October. Diving center is open all year. Available outdoor facilities may vary subject to weather conditionsIs there a SPA?A SPA offering a variety of treatments, sauna, steam room (traditional Turkish Hammam).Is there a Dive Centre?A 5 star PADI Dive Centre, which operates all year round is available at the ResortDo all Room types have Balconies?All Room types have balconies.Is there a Parking area?A free unsupervised parking area is available.Are Safes available?Safe deposit boxes are available in the rooms at a charge. Safes are free in the Deluxe rooms, Suites, Panoramic Suites, Studio apartments and One bedroom apartments.Are Tea/ Coffee making facilities available in the rooms?Tea/Coffee making facilities are available in al rooms, The Deluxe rooms, Suites, Panoramic Suites, Studio apartments and One bedroom apartments enjoy improved facilities.Is WIFI & Internet available at the Resort?Free Wifi is available in all rooms and most indoor and outdoor public areas of the Resort. An internet café is available (at a charge) in the lobby area, by the Information room.Is there a mini market?Mini market selling newspapers, books, gifts, toiletries, postcards and beverages is open daily.Are there Bars & Restaurants?The main ‘Horizon’ Buffet Restaurant and the Sunset Lounge are open daily. In the Atrium Wing, the Terramar buffet restaurant, the A la carte restaurant Piatto Nero and the cafeteria Kofi&Kale; also open daily. ‘Alang Alang’ A la carte Restaurant, Sea Breeze Pool bar, and The Mojitos Beach Terrace open during the summer season (weather permitting).What board basis can be booked?Bed & Breakfast, Half Board (Breakfast & Dinner) & All inclusive can be booked. Some of the New Accommodation units, as the Studio, 1 and 2 bedroom apartments, are available on Self-catering basis. All meals are served buffet, and the assigned restaurant depends on the Room category booked.Are beach towels available?Yes, every guest receives one complimentary pool towel per stay. Additional beach towels and towel changes are available at a charge.Is Reception 24 hours?Reception is open 24 hours, 7 days a week. Car hire & excursions can be booked from the Lobby desks.Is kid’s club and baby- sitting available?Kid’s Club is available five days a week and Baby Sitting can be booked at a charge.Is The Ramla Bay Resort LGBT friendly?Yes, the Resort is LGBT friendly.Are Meeting Rooms available at the Resort?The Resort offers a host of meeting rooms that can accommodate up to 450 delegates.How do you get to the Resort by car from the Airport?Follow the road sign Gozo. Upon reaching the village of Mellieha continue North towards Cirkewwa, go past the long beach and up the steep hill. On the top of the hill, take the second exit direction L-Armier and then the second exit to the left (700 metres away from the roundabout).Should you have any difficulties call Reception on 00356 2281 2281.