Do you have expired gift voucher?
It is our normal policy and procedure to extend gift vouchers, so extending the expiry date shown on the voucher is not an issue.
Kindly note that our voucher / accommodation prices change by month and season, so when you are ready to book and redeem your voucher, please let us know and should there be any difference in price we will quote the difference accordingly.
For vouchers which were valid between January 2020 and April 2020, it would be possible to redeem between November 2020 and April 2021 (excluding Festive season), without incurring charge.
We look forward to welcoming you in the future.
What are the options for postponing accommodation booked?
If your booking has been made directly with the Resort via email or via Resort website www.ramlabayresort.com, please contact us and we shall help with all the options
Please call us on 0035622813010 / 0035622813030 or email us on email@example.com
If your booking was made through a different portal or travel agent, please contact your service provider.
Are the restaurants open? Is Sunday Lunch available?
Most of our Restaurants and Bars will resume operation with guidelines issued by Malta Health Authorities on Friday 26th June 2020.
Are the Pools, Gym and Spa open?
All our indoor and outdoor pools as well as the fitness room and Spa will resume operation with guidelines issued by Malta Health Authorities on Friday 26th June 2020.
Is the buffet available?
Buffet is: ”Fully assisted and unlimited”