Thinking of coming to stay with us at the Ramla Bay Resort? We understand that you may have questions about what to expect about the Ramla Bay Resort and Malta. Below we have listed some of our most Frequently Asked Questions. However, if your question isn’t listed, please do not hesitate to get in touch on +356 2281 2281 or by calling Reception.
WHAT IS THE LOCAL CURRENCY?
Malta is within the Euro Zone, and our currency is the Euro (€).
WHAT IS THE RESORT'S POSTAL ADDRESS?
Our postal address is: Ramla Bay Resort, Marfa l/o Mellieha, MLH 7100, Malta. Our telephone number is +356 2281 2281.
WHAT ARE THE RESORT'S COORDINATES?
35º59̀̀13.95N & 14º20̀53.73E
WHAT IS THE DISTANCE TO THE AIRPORT?
The airport is approximately 25 kilometres away, and transit time is around 45 minutes.
WHAT IS THE DISTANCE TO THE CAPITAL CITY, VALLETTA?
Malta’s capital city, Valletta, is located approximately 20 kilometres away from the Resort.
WHAT IS THE DISTANCE TO THE NEAREST VILLAGE?
The nearest village, Mellieha, is located 5 kilometres away. Banks and pharmacies, as well as shops and restaurants, can be found there.
WHAT IS THE DISTANCE TO THE GOZO FERRY?
Gozo Ferry terminal is 1.5 km from the Resort. Ferry timetables to the islands of Gozo & Comino are available from the Reception. The ferry crossing takes 20 minutes.
IS PUBLIC TRANSPORT ACCESSIBLE FROM THE RESORT?
Public bus transport to Mellieha, St Paul’s Bay, Mosta, Valletta, Sliema, Birkirkara and the Airport, among many other places of interest, is a 5-minute walk away (250 meters) from the Resort.
CAN TRANSFERS BE PRE-BOOKED?
Yes, we can arrange transfers to/from the Airport and to all other destinations.
IS A COURTESY BUS AVAILABLE?
Shuttle transport may be available through our partners. Please ask at reception for more information.
IS THERE A LAUNDRY SERVICE?
Currently laundry service is not available.
IS A DOCTOR AVAILABLE?
Yes, a doctor is on call on a 24-hour basis.
WHAT IS THE DIFFERENCE BETWEEN ROOM TYPES?
All Room types enjoy country, sea views or partial sea views, although our Promotional Rooms might overlook the construction works. The Promo / Low Cost rooms may be situated on the lower floors, and whilst the main building is being redeveloped, the construction works may be visible from this room type.
In the Atrium Wing, the ‘Deluxe Rooms’ include facilities for your comfort including enhanced Tea & Coffee Making facilities, and a Mini Bar that is stocked once, free of charge, upon arrival. The same equipment can be found in the ‘Suites’, although these have an extra, separate living room, with a sofa (that opens into a double bed), another flat screen TV, a second bathroom and a larger Balcony/Terrace. In the corners of the building, we have our ‘Panoramic Suites’, with amazing Sea Views of Cirkewwa, Armier, or the open sea.
We have a number of Studio Apartments (with a kitchenette) and One-Bedroom Apartments, where the kitchenette is in a separate living room. These are bookable on a self-catering basis. Contact our sales department for more information.
WHAT TIMES ARE CHECK-IN AND CHECK-OUT?
Check-in is from 2pm and check-out is by 11am. Kindly advise the Resort of your time of arrival and time of departure, and we will do our utmost to accommodate any possible requests.
Late check-out may be possible depending on availability (charges apply).
WHAT IS THE POWER VOLTAGE?
In Malta, the power sockets are type G, and use the same three-pin-plugs type as in the UK. The standard voltage is 220-250V and the standard frequency is 50 Hz. Adapters can be purchased from our mini market.
DOES THE RESORT HAVE A BEACH AND POOL AREA?
The Resort is known for its Beach and Pool facilities, however until the redevelopment of the Resort is complete, some facilities may not be available. The Resort has up to three outdoor seawater pools, an indoor freshwater pool (heated in the winter months and where restricted timings for children may apply), and a fitness room. The Water Sports Centre is open from May to October. The Diving Centre is open year round. Available outdoor facilities may vary subject to weather conditions.
Public beaches are available just a short drive or walk away from The Resort.
IS THERE A SPA?
Yes, there is a high-end spa within the resort, offering a variety of treatments, a sauna, steam room (traditional Turkish Hammam), and other facilities.
IS THERE A DIVE CENTRE?
Yes, a 5-star PADI diving experience is available.
DO ALL ROOM TYPES HAVE BALCONIES?
Yes, all our rooms have balconies.
IS THERE A PARKING AREA?
Parking area is currently not available. Free street parking is available in the vicinity of The Resort.
ARE SAFES AVAILABLE?
Yes, Safety Deposit Boxes are available in the rooms, free of charge.
ARE TEA AND COFFEE FACILITIES AVAILABLE IN THE ROOMS?
Yes, Tea & Coffee Making facilities are available in all the rooms.
IS WIFI AVAILABLE?
Free Wifi is available in all rooms and in most indoor and outdoor public areas of the Resort.
IS THERE A MINI MARKET?
A Mini Market selling snacks, newspapers, books, gifts, toiletries, postcards, beverages and much more is open daily.
WHAT BARS AND RESTAURANTS ARE THERE IN THE RESORT?
We have a number of Bars and Restaurants at Ramla. The main ‘Terramar’ Buffet Restaurant is open daily. A la carte Piatto Nero restaurant, and the cafeteria Kofi & Kale are also open daily. The Brigantine Lounge and Bar is open every evening. Waterline Snack Bar is open during the summer season (weather permitting).
WHAT BOARD BASIS CAN BE BOOKED AT THE RESORT?
We offer Bed & Breakfast or Half Board (Breakfast & Dinner) Basis.
Buffet breakfast and buffet dinner are served at Terramar Restaurant.
ARE BEACH TOWELS AVAILABLE?
Yes, pool-towels are available against a deposit.
IS THE RESORT OPEN 24 HRS A DAY?
Yes, our Reception is open 24 hours a day, 7 days a week. Car hire and excursions can be booked from the Lobby desks.
IS THERE A KIDS' CLUB AND BABY SITTING AVAILABLE?
Yes, our Kids’ Club is open for our little guests. Parents or guardians’ supervision is required at all times.
IS THE RAMLA BAY RESORT LGBTIQ FRIENDLY?
Yes, the Resort is proud to welcome diversity and is LGBTIQ friendly.
ARE MEETING ROOMS AVAILABLE AT THE RESORT?
Meeting rooms are currently not available due to the redevelopment of The Resort.
REG Lic. No.: H/0014
VAT Reg. No.: MT1238-7937